Cookies Policy

Introduction

We use cookies, in accordance with common internet practices, in order to facilitate and improve your access and browsing of the Marelearning’s website, to obtain certain information about it as well as to display personalized ads.

But how do actually cookies work? Cookies are small files that are stored by the web site server on the computer’s hard disk or other electronic device through which you access the Marelearning’s web site. In other words, it is a set of data that can be sent from our website to your computer’s browser and then stored on your hard disk as an anonymous trace through which your computer can be identified but not you. You can set your browser to display a query before downloading a cookie so you can decide at any time whether to accept it or not. You can also completely disable cookies in your browser. However, if you do so, some features of our website may not work properly.

Cookies are unique to each web browser and contain anonymous information about the websites you visit and the devices you use.

In general, cookies perform many functions, such as facilitating your browsing from one website to another, saving your preferences, and generally improving your browsing experience.

Cookies are divided into different categories depending on the purpose they serve and how they work, as detailed below.

On our website we only use “absolutely necessary” cookies, cookies of performance in order to receive information about the traffic and how users navigate as well as cookies to display personalized ads.

Information about the types of cookies our website uses

The cookies used on our website are divided into 5 categories:

  1. Absolutely Necessary
    The “absolutely necessary” cookies are essential for the proper functioning of the website. Without them you may not be able to browse and use the features of the website and, therefore, without these cookies we cannot provide efficient operation of our website. These cookies do not recognize your personal identity.
  1. Usability
    Usability cookies store usage information which greatly affects the operation of the website and facilitates the next visit of the user to the site. The data may be anonymous and not available while navigating to other websites.
  1. Statistics
    These cookies collect information about how visitors use the site, for instance, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website.
  1. Targeting
    These cookies are used to provide content that best suits you and your interests. They can be used to show targeted advertising / bids, limit ad serving, or measure the effectiveness of an ad campaign. These cookies do not recognize your personal identity.
  1. Third Party Cookies
    On our website we have added functions that are provided by other sites (eg social networks) through specific plug-ins. For the operation of these plug-ins, the cookie is downloaded directly from the service providers to your device without us checking the cookie settings that come from these specific sites. For more information about cookies and how to manage them, you can visit their respective third party sites:
  • https://policies.google.com/privacy?hl=en
  • https://www.facebook.com/business/gdpr
  • https://twitter.com/privacy

More information about Cookies

If you would like more information about cookies, how they are used and how they work during the processing of your personal information, please visit http://www.aboutcookies.org.

How to control cookies through the browser

Every user of our website has the ability to change the settings in the browser he uses regarding cookies.

Depending on the browser, you can choose to automatically accept all cookies (usually this is the default), to receive a warning when and how cookies are used in certain cases or not to generally allow them to be used.

Disable Cookies

You can turn off cookies by changing the settings in your browser. It should be noted, however, that the website may not function properly if all cookies are turned off (see description of cookies types above).

Please refer to the table below and follow the appropriate link to obtain further information on how to disable and delete cookies:

For other browsers not listed here, please contact the provider of this program or alternatively look for a “help” feature in the browser.

Google Analytics service information (with anonymization feature)

The Marelearning website uses the Google Analytics service to record traffic to its website.

But how does Google Analytics actually work? Google Analytics is the most popular traffic measuring service, which is technically based on the use of cookies, ie text files which are stored on your computer and allow us to analyze how you use the website. Cookie-related information about the use of this site by you is usually transferred to a Google server in the US and stored there. However, if you enable the IP address anonymization feature on this site, your IP address is first shortened by Google within the Member States of the European Union or other Contracting States to the EEA. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortens there. At the request of the owner of this site, Google will use this information to evaluate the use of the site by you, to report on site activities and to provide further services regarding the use of the site and the web to the owner of the website. The IP address transmitted by your browser within Google Analytics is not combined with other data from Google.

Google cookies are used to store certain information such as the length of the visit to the Marelearning website, the type of browser used, the location from which the visit originated and how often they were visited. Each time you visit a different page within the Marelearning webpage, the browser you use automatically submits encrypted and anonymized data to the Google Analytics platform.

The reason we use the Google Analytics service is that we want to process anonymous data in order to improve the Marelearning website such as deciding which page to improve and how as well as to evaluate ad serving. Important note: We do not use third party providers to place ads.

The storage time of the collected data is 6 months.

As part of the Google Analytics service, Marelearning also uses the ‘Anonymize IP’ feature. With this feature, your IP address is shortened by Google and anonymized when accessing the Marelearning website. More information on our Personal Data Protection Policy can be found on the relevant page on our website.

This data is stored exclusively for the time necessary to ensure the security of networks, information and services against accidental or unlawful or malicious acts that endanger the availability, authenticity, integrity and confidentiality of stored or transmitted data (eg checking “denial of service” attacks).

How to control cookies through our site

You can control the installation of cookies from us as well as choose which cookies are used through the relevant control panel.

For any information about the use of cookies from us, please contact info@marelearning.co.uk

Online Ads

Some companies help us provide interactive online ads, such as advertising banners. These companies may collect and use customers’ information to help us better understand the offers, the promotion activities, and the types of ads that suit better our customers’ needs. The information collected is cumulative and therefore cannot be associated with specific persons. However, if you would prefer such companies not to collect such information, you can visit http://www.networkadvertising.org/ and follow the “opt-out” procedure for collecting such information.

Right to Complain

If you believe that the processing of your Personal Data from us does not comply with the applicable Personal Data Protection Law, you may file a complaint:

  • Directly to us using the contact form.
  • To the competent UK Data Protection Authority. The names and contact information of the Data Protection Authorities in the European Union are available at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Further information

Your confidence is important to us. That’s why we want to be at your disposal if you have any questions about the processing of your Personal Data. If you have questions that are missing from this Cookies Policy, or want more in-depth information on an issue, please email info@marelearning.co.uk.

Notification in case of amendment

Whenever this policy is substantially modified, there will be a notice on the home page of our website for a period of 30 days.

Personal Data Protection Policy

Introduction

The present website of the company “MARELEARNING LIMITED” (hereinafter “Marelearning”) acknowledges and respects the right of internet users to protection their Personal Data according to the European Regulation 2016/679, the UK Data Protection Act 2018 and the Greek Laws 2472/2007, 3471/2006 and 4624/2019. This policy document describes the collection and processing of user data when visiting or using the services provided on our Website. The visitor of our Website and / or user of our services must read carefully the terms and conditions for the protection of his / her personal information listed here.

Based on the legal framework for data protection, Marelearning is the “controller” of the data you provide to our company through the use of the Website. You, respectively, as the visitors are the “data subject”.

The purpose of our policy is to explain to you in the simplest possible way the following:

  • What data we process, for what purpose and on which legal basis.
  • For how long we store your data.
  • Who is the recipient of your data.
  • What are your rights and how can you exercise them.
  • What legal interests do we pursue.
  • What applies to personal information collected through cookies.

What is considered Personal Data

By law, Personal Data is any information that pertains to an identified or identifiable natural person (“data subject”), such as name, email address, VAT number, etc. Identifiable is defined as a natural person whose identity can be verified, directly or indirectly, in particular by reference to an identifying element such as name, ID number, location data, online identity (IP address, e-mail etc.) or one or more factors specific to his physical, genetic, psychological, economic, cultural or social identity.

What is Personal Data processing

Personal Data Processing is any operation or series of operations performed with or without the use of automated media, on Personal Data, such as the collection, filing, organization, structure, storage, customization, modification, retrieval, information search, use, transmission to third parties, dissemination, association, combination, restriction, deletion and destruction of Personal Data.

Which Personal Data we collect and for what purpose

As a rule, our Company only collects and processes visitors / users’ of the Website data only when they provide it directly and at their own discretion, so a simple visit to the site does not necessarily mean that we process your data. However, this rule cannot be fully applicable if the data is collected by means of cookies (more details for their usage policy see the relevant link).

Specifically, when you visit and navigate through the Marelearning’s website, the user’s web protocol address, date and time of login are automatically logged, but they do not reveal identifiable details of the user’s physical identity. They are exclusively used firstly to ensure the security of networks, information and services provided against accidental or unlawful or malicious acts that endanger the availability, authenticity, integrity and confidentiality of stored or transmitted data (eg control attacks of “denial of service”) and secondly to provide statistical data analysis as far as the traffic of our website is concerned. In exceptional circumstances, such as e.g. when you voluntarily contact us via the Website in order to purchase licenses for our Products or by email, we process information you provide to us in order your request to be satisfied such as your name, email address, ID number, nationality etc. depending on your relationship with our site.

Furthermore, there are still some circumstances when we process your data through cookies. About the use and collection of cookies by us, you can read in detail the cookie usage policy which is available on our website. In any case, your consent is necessary for their processing by our Company.

The data is processed in order to provide you with access to our Website information.

Legal Basis for processing of Personal Data

The legal basis for the lawfulness of processing of Personal Data is the consent of the data subject during your visit at our website.

In case you are willing to purchase licenses regarding our Products, the legal basis for the lawfulness of processing of Personal Data is the performance of the contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Marelearning contact form

We provide our website visitors with the opportunity to contact us through a contact form. The necessary contact details are the name and the email address. We process your information based on your consent, which you provide to us with your positive action before sending your message in order to provide a response. You have the right to revoke your consent at any time, without prejudice to the legality of the consent-based process of your Personal Data prior to its revocation.

Sending an email or submitting a contact form is not by itself sufficient reason neither to include you in our database nor to retain your data for marketing purposes.

Recipients of the data

The personal data of visitors and / or users of our website services are not transmitted to third parties for marketing purposes. We use third-party services (as “processors”) for very specific and absolutely necessary services, such as our content provider “SQLearn S.A.” who gains access exclusively to the Personal Data required for the provision of services requested by your end and google analytics. We have selected major organizations to be provided with security services in order to ensure that secure and of high quality services are provided. In some cases we may be required to share data with judicial or police authorities, under strict terms and conditions.

If you have any questions about our policy, please do not hesitate to contact us at info@marelearning.co.uk

Processing your transaction

If you request something from our site, e.g. product or service, callback, or specific marketing material, we will use the information you provide to satisfy your request. To this end, we may share your information with other parties involved, e.g. other departments of our company, our trading partners, financial institutions, shipping companies, postal or government authorities (eg Customs authorities). We may also contact you about a transaction in the context of customer satisfaction research or market research purposes.

Time and place of data retention

The personal data of visitors of the website and / or users of our online services are collected and maintained for the time required and are subsequently deleted. In any case, in order to set the storage period, we always keep in mind the principle of limiting the storage period, while always ensuring that they are kept secure. The storage period shall not be extended beyond five (5) years. If you wish to delete your Personal Data at any time you can send a message via the contact form to Marelearning, your message and details will be deleted within 2 months since our last contact.

Your data is stored in the Company’s system, hosted on a server that uses resources from Amazon’s data center infrastructure. The management of the server is implemented with the appropriate methods, solely by strictly restricted personnel of the Company itself, without the mediation of third parties.

Data Security

In order to protect the Personal Data of the users and visitors of our website we use secure connection (https: //) and data security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information such as use of encryption when transferring certain sensitive data.

What all the aforementioned mean in practice:

  • We collect and process your data only for specified, express and legitimate purposes.
  • We collect and process only the data that is essential for the purposes we set.
  • We make every effort to keep your data accurate, giving you, where appropriate, the ability to edit / delete them.
  • We maintain your data for the time required for the purposes we set.
  • We make every effort to safeguard the security of your data from unauthorized or illegal processing and accidental loss, destruction or damage.

As part of the procedure for the successful protection of the data we process, we implement a range of appropriate technical and organizational measures, adopt internal security policies, train properly our staff who are committed to confidentiality, while utilizing a range of technologies that ensure the security of your data. As required by the principles of information security and data protection, technical and organizational security measures are regularly monitored and, if necessary, updated and adapted to new best practices.

Information on managing newsletters

Marelearning regularly sends newsletters to its users, depending on their employment status. Sending a newsletter does not require you to create a profile but is sent to the email that you have voluntarily reported to us.

Administrators of the Marelearning website make every effort to maintain the proper functioning of the newsletters, but technical or organizational problems are always likely to arise. For any issues that arise as well as any relevant information regarding the operation of the newsletters, please contact us at (+30) 210 7778877.

Social media

Marelearning has official accounts on the following social media:

Facebook, Twitter, YouTube, LinkedIn.

Our Company encourages users to submit comments on posts and / or pages that we maintain on social media, in the context of an open dialogue with respect to different views.

Marelearning does not have a general obligation to control the content submitted by users of these media, however, it strives to ensure a secure online environment. As a result, the administrators of Marelearning’s social media have the right to remove any content deemed to violate the terms of use of the website, such as abusive, obscene, pornographic, threatening, advertising or intellectual property infringing or containing false statement regarding the user, while retaining the ability to exclude users who submit it.

If you believe that user content hosted on Marelearning’s web pages on social media may in any way offend you or violate our terms of use, please contact Marelearning’s administrators immediately.

Disclosure Required by Law

Please note that in some cases it is possible to be requested disclosure of information by judicial or other government order, summons or warrant.

Links to sites that do not belong to us

Our site may contain links to other sites. We are not responsible for the Personal Data protection policies of these sites nor for their content.

What are your rights

With regard to the protection of your Personal Data, you have the following rights:

(a) Right to access, ie the right to know whether Personal Data concerning you is being processed and what kind of processing;

(b) Right to rectification, ie the right to require correction of inaccurate Personal Data;

(c) Right to erasure, ie the right to request that Personal Data concerning you be deleted;

(d) Right to restriction of processing when the accuracy of the data is questionable, illegal or for any other reasonable ground;

(e) Right to data portability, ie the right to request that you receive data on structured, commonly used and machine-readable formats, and to transmit such data to another controller; and

(f) Right to object to the processing of your personal data, unless there are serious, imminent and legitimate reasons for processing that override your interests, rights and freedoms.

For the exercise of the aforementioned rights as well as any questions or issues you may have regarding this matter, you may contact us at info@marelearning.co.uk

Finally, in the event of a data breach which may endanger the ability to exercise your rights and if this does not fall within one of the exceptions provided for in the Regulation, we are obliged to inform you without undue delay.

In this context, it should be noted that compliance with the legal framework for data processing and the exercise of your rights is a priority for our Company. For this reason, we have the right to request for additional necessary information in order to verify your identity before exercising your rights, such as e.g. in the case of a request to erase your data. In any case, our Company is obliged to respond promptly to your request within a reasonable time. If it is necessary due to the complexity of your request and the number of pending requests, our response time may be extended, but in any case, we will inform you as soon as possible of this as well as the reason for the possible delay of its satisfaction.

If your claims are manifestly unfounded or excessive, especially because of their recurring nature, the Company may either charge a reasonable fee, taking into account administrative costs for providing the information or for communicating or executing the action requested, or refuse to respond to your request.

Minors

The content of our website and the services provided are aimed exclusively at people over 18 years of age and we do not knowingly collect any information about people below this age. If you are under 18 you are not allowed to submit your information to us in any way.

As it is not technically feasible to effectively control your age at all times, we undertake to erase all relevant information immediately if it is reported and verified that the action of submitting personal information about minors has taken place. This deletion is without prejudice to the need to keep records in the event that our legal claims are substantiated, exercised or upheld, or upon being provided guardian’s consent.

Changes in policy and notification

Effective protection of your Personal Data requires systematic monitoring of our policies and procedures. At the same time, our desire to provide better services means that we are constantly striving to continually improve our practices and adopt new ones, always respecting your Personal Data.

Therefore, this Personal Data Protection Policy may be amended at any time without notice. Guided by the principle of transparency, we are committed to keeping you informed of any major changes in our policy. In any case, however, you should periodically review our policy as the use our services from your side involves acceptance by you.

Questions

If you have any questions about our Policy or how we process your data in general, you can contact us by email at info@marelearning.co.uk.

Right of complaint

According to European Regulation 679/2016, you have the right, if you believe that your rights to the protection of your Personal Data are being violated, to file a complaint.